Driving School Policy

In-Car Driving Lessons Policy:

• North Simcoe Driving School offers driving lessons 7 days a week starting from 8 AM till Sunset (depending on daylight saving).
• We may ask your personal information such as: Your Driver’s License, Name, Address, Email Address, Phone number & Driving History to fulfill the purpose of your interaction with us.
• We may contact students via text message for lesson reminders, scheduling updates, and important notifications, with consent and standard message rates applying.
• Student can get minimum of 1 hour or maximum of 2 hours of driving lesson per day.
• Pick-Up and Drop-Off for In-Car lessons will be the same pickup location such as: home address, work, or school.
• In certain situations, like when a student lives in an area where instructors can’t give driving lessons because of City Rules, the student and instructor will meet at a different place outside that area to do the driving lessons. Make sure to talk about this with your instructor.
• If the weather condition is bad in winter, the driving lesson might be cancelled by the instructor. The student won’t be charged for this.
• The instructor is the only one who decides if the weather is too bad to have the lesson.

Driving Lesson Cancellations:

• Driving lessons are scheduled between the student and the assigned instructor. Cancellation must be made 24-hours in advance to the instructor.
• If you cancel late or don’t show up, there’s a fee of $40 for schedule hour. You need to pay this fee before you can schedule your next driving lesson after missing one.
• Your instructor may cancel or reschedule your In-Car lesson due to illness, personal emergency, weather, extreme road conditions, unexpected mechanical issues with the vehicle, or if they’re delayed by a Road Test at the DriveTest Center. If any of this happens there is No charge to the student.

Certification:

• North Simcoe Driving School will not certify a student if, the student does not complete the full BDE Program within the Ministry of Transportation’s mandates.
• Remember: All fees must be paid in full to the driving school before starting your in car driving lessons.
• Getting certified depends on you finishing all parts of the BDE Course successfully. To get the certification, you need to finish the whole program in 1 YEAR. 
• Student must do 20 hours of online theory training and pass the online test with an average score of at least (70%), do 10 hours of home-link with a minimum score of (70%), and complete 10 In-Car training sessions with the minimum score of (80%).
• Driving schools are not able to issue drivers license certificates. Instead, students must request a Driver’s License History (DLH) from local Service Ontario for a fee.
• Students can also get the Driver’s License History (DLH) online by: Click here to order online

Road Test Booking:

• You can book your road test through official DriveTest website: Book Road Test Now
• If a Road Test is cancelled by the DriveTest center before the instructor picks up the student on the day of their test, No charges will apply.

Refund Policy:

• Refunds are available within 3 days of purchase, minus a non-refundable $70 registration fee. To request a refund, please email us.
• To ask for a refund, send an email to: north.simcoe.driving@gmail.com. The school will take about 7 business days to give you the refund.
• You need to finish your BDE  driving course within 1 year from when you signed up. After a year, you can’t get your money back, and you won’t get the services anymore. If you’re not sure about anything (Contact Us).